“The worker claims we bullied him, but it’s just not true.” Which case won?
A warehouse worker was employed by a haircare product seller and distributor, commencing in February 2014.
The company operated on a “just-in-time” inventory model, whereby its selling point was the promise of next-day delivery of its goods.
The warehouse workers were therefore expected to work rapidly to fill orders and meet the required turnaround time between the order being placed and the delivery of goods.
Unfortunately, this particular worker was very slow and was failing to reach the workplace targets expected of him.
He was aware that employees’ work performance was monitored, and that the work pace and output he was achieving was far lower than that of his colleagues.
The company held disciplinary meetings with the worker about his poor work performance.